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Privacy Policy

Last updated: 17 February 2026

MonkeysICT processes personal data carefully, securely and in accordance with the General Data Protection Regulation (GDPR).

1. Data controller

MonkeysICT is the data controller for personal data processed through this website or our services.

2. What data do we process?

  • Contact details (name, email address, phone number).
  • Company and assignment details you provide yourself.
  • Communication (emails, support requests, forms).
  • Technical log data (IP address, date/time, user agent) for security and troubleshooting.

3. Purposes and legal bases

  • Performance of agreements (IT management, support, hosting, advice).
  • Quotes and client contact (legitimate interest / pre-contractual).
  • Invoicing and administration (legal obligation).
  • Security and continuity of systems (legitimate interest).

4. Retention periods

We do not retain data longer than necessary. Administrative data is retained in accordance with statutory retention periods (e.g. tax record-keeping obligations).

5. Sharing with third parties

Data is only shared with third parties where necessary for our services (e.g. hosting, email providers), under appropriate agreements, or where legally required.

6. Security

We take appropriate technical and organisational measures, including access restrictions, updates, monitoring and, where needed, encryption.

7. Your rights

You have the right to access, correct, erase, restrict and port your data, and to object to its processing. Requests can be submitted via the contact details on this website.

8. Data breaches

In the event of a data breach, we act in accordance with the GDPR’s data breach notification obligations, including notifying the Dutch Data Protection Authority and affected individuals where required.

9. Complaints

You may file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

10. Changes

We may amend this privacy policy. The current version is always available on this page.

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